ABOUT YOUR ORDER

• PRODUCTION AND DELIVERY. 1.) Stores with an Order Deadline Date. These Orders and Sorted, Bagged and Delivered to the Coordinator, i.e., at a School, Team Office, etc. Average Production and Delivery Time is 10-14 days. NOTE: In some cases there might be an option for Shipping or Pick up which is after the same Average Production and Delivery Time of 10-14 days. 2.) 24/7/365 Stores. These are Online Stores with No Order Deadline Date. At Check Out you can choose to have your Order Shipped or Pick up at Downers Grove , IL or Aurora, IL Location. These Orders on average are ready in 7-10 Working Days. You Will Get An Email When It Is Ready.

• PAYMENT. Credit Card is charged when order is placed.

• BACK ORDER POLICY. If an item becomes unavailable we may substitute with a different brand or very similar style that meets the quality and style that was offered or if not available, the item will will need to cancel that item.

• RETURNS/EXCHANGES. Your order is a Custom Made Order, due to that we are not able to take a Return or Exchange any items. Need Help? We are willing to discount a replacement if you ordered incorrectly.

• QUALITY SATISFACTION. Our goal is to provide quality products. Please contact us if you feel an item is defective.

• CANCELLATIONS. Cancellations, ''may be possible'', only with in the first 24-48 hours after you place your order and at our discretion based on actual timing and weekends, etc. We promise do do our best to accommodate a cancellation request but these are time sensitive spirit wear programs so products are orders very quickly after an online store closes.

• MISSED THE DEADLINE? We want to accommodate late order requests. The price will be slightly higher. Not every item will be available. Please Email or Call us to inquire. ( 630.852.4920 Downers Grove or 630.800.2742 Aurora )